Terms and Conditions

Peek-A-Booth Terms of Service

By using Peek-A-Booth’s website, booking platform, or services, you agree to the following Terms of Service. These terms apply to all users, clients, and event hosts engaging with Peek-A-Booth in any capacity.

1. Service Overview

Peek-A-Booth provides photo booth rentals and related event services. We aim to deliver a fun, high-quality experience through our equipment, staff, and content delivery.

2. Booking & Payments

  • All bookings require a non-refundable deposit to secure your event date.
  • The remaining balance is due at least 7 days before your event.
  • Accepted payment methods include major credit cards, debit cards, and other methods listed at checkout.

3. Cancellation Policy

  • Cancellations must be submitted in writing.
  • No monetary refunds will be provided.
  • Store credit may be issued based on timing and circumstances. Credits are valid for 5 years from the cancellation date.

4. Refund Policy

  • All sales are final. Once services have begun (including arrival or setup), no refunds will be issued.
  • In case of delays, technical issues, or limited use, Peek-A-Booth may offer store credit at its sole discretion.
  • Use of any part of the booth service constitutes acceptance of service.

5. Delivery of Digital Content

  • Digital event files (photos, videos, galleries) are delivered within 14 business days.
  • Delivery timelines may vary due to editing, file processing, or hosting needs.
  • Delay in delivery does not entitle client to refund or dispute.

6. Use of Content

  • Peek-A-Booth retains ownership of all digital content created with its equipment.
  • Guests may share content for personal and non-profit use.
  • Commercial use requires advance written consent or purchase of a license.
  • Peek-A-Booth may use event content for marketing unless requested otherwise in writing.

7. Guest Conduct & Safety

  • Guests must treat our staff and equipment with respect.
  • Children under 12 must be supervised while using the booth.
  • Peek-A-Booth reserves the right to refuse service or shut down equipment for safety reasons without refund.

8. Event Access & Setup Requirements

  • Client must ensure parking access, sufficient space, and power availability.
  • Setup issues caused by venue restrictions are not the responsibility of Peek-A-Booth.
  • Minimum booth space: 5×5 ft (standard), 10×10 ft (inflatable). Power outlet required within 6 feet.

9. Technical Issues

  • While rare, technical delays or interruptions may occur.
  • Peek-A-Booth will make reasonable efforts to resolve them quickly.
  • Technical issues that are resolved during the event do not qualify for a refund.

10. Privacy

  • Peek-A-Booth collects limited data required for booking and delivery.
  • We do not sell or share personal information without consent.
  • Please review our Privacy Policy for more information.

11. Agreement

By using Peek-A-Booth’s website or booking a service, you agree to abide by these Terms of Service. Peek-A-Booth reserves the right to modify these terms at any time.

For questions or concerns about these terms, please contact us at [email protected].

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